top of page

Terms and Conditions (GTC)

General scope:

(1) These general terms and conditions (GTC) apply to all services, purchases and deliveries via the online shop of Peri Tiftik Naturkosmetik, Oetlingerstrasse 74, 4057 Basel, and all sub-domains belonging to the domain, which are used by private customers be made. Private customers in this sense are people with a place of residence and a delivery address in Switzerland and in the European Union, insofar as the goods they have ordered cannot be attributed to their commercial or self-employed professional activity.  

They determine the conditions under which visitors or users can visit or use the online shop and purchase products.


(2) By accessing or using the services, you agree to the terms and agree to them with binding effect. If you do not agree to all of the Terms, do not access or use the Services. Please read these Terms carefully before accessing our Site or using the Services or purchasing any Products. These terms tell you who we are, how we sell products to you, how you can cancel the contract of sale and what to do if you have a problem. By placing an order, you expressly agree to these General Terms and Conditions. These are part of every contractual agreement between the customer and Peri Tiftik Naturkosmetik.  


(3) You represent that you are of legal age and have the legal authority, right and freedom to enter into a binding agreement based on these Terms and to use the Services and purchase Products. If you are a minor, you must have parental or legal guardian permission to use the Services or purchase Products.


Purchase of products and prices

(1) The purchase of products is subject to the conditions in force at the time.

(2) When purchasing a product: (i) you are responsible for reading the item description in full before committing to buy it, and (ii) completing an order on (by completing a payment transaction via the "Order for a fee" button (or a similar button) may constitute a legally binding contract for the purchase of the relevant product, unless these Terms provide otherwise.

(3) Prices: You can select products from our product selection and place them in the shopping cart by clicking on the corresponding button. Our prices are listed on We reserve the right to change our prices at any time and to correct inadvertent pricing errors. In the event of errors or errors in the price, reserves the right to make price changes later. In this case, the customer will be informed and is not obliged to accept the products affected by the price change. When paying, you will see an overview of all the products that you have placed in the shopping cart. The overview includes the essential characteristics of each product as well as the total price for all products, the applicable value added tax (VAT) and shipping costs. On the checkout page you also have the possibility to check the products and quantities and, if necessary, to change, remove or correct them. You can also use the editing function to identify and correct any input errors before you place your final, binding order. If you click on the "Order with costs" button, you place a binding order to purchase the listed products at the stated price and shipping costs. To complete the ordering process using the "Order with costs" button, you must first accept these conditions as legally binding for your order by clicking on the corresponding box.

(4) Order confirmation: We will then send you an e-mail confirming receipt of your order, in which your order is listed again and which you can then print out or save using the appropriate function. Please note that this is an automatic notification, which only proves that we have received your order. It does not indicate that we have accepted your order.

(5) The legally binding agreement on the purchase of the products is only concluded when we send you a declaration of acceptance by e-mail or send the products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method - and you choose this payment method for your order - for which a payment transaction is initiated immediately when your order is submitted (e.g. electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt) . In this case, the legally binding agreement is deemed to have been concluded when you have initiated the ordering process, as described above, by clicking the "Order with costs" button.

(7) Storage of online payment details

You can save a preferred payment method for the future. In this case, we store these payment details in accordance with applicable industry standards, if any (e.g. PCI, DSS). You can identify your saved card by its last four digits.

(8) Vouchers, gift cards and other offers

Gift cards purchased on can only be redeemed on . They are valid for 2 years after the date of issue. Gift cards cannot be returned.

Coupons, gift cards or discounts and other offers (“Offers”) may be available for our Products from time to time. Such offers are only valid for the period specified in this offer. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.  

(6) The purchase contract can be concluded in German, English or French. After the conclusion of the contract, the contract conditions are stored with us, you then no longer have access to them.


Shipping and Payment

(1) The orders are shipped by parcel post and the shipping costs to be borne by the customer are currently CHF 6.90 per shipment. Free shipping above 100CHF order value. It is also possible to collect the products yourself from Peri Tiftik Naturkosmetik at agreed times. The shipping costs are eliminated by picking it up yourself.

(2) Delivery is made to the delivery address specified by the customer within Switzerland and the European Union, unless you choose to collect the goods yourself.
(3) Information on the delivery period can be found on the respective product pages in the description of the goods. All specified delivery times apply from receipt of your payment of the purchase price. These are working days. Several goods ordered at the same time will be delivered in one shipment; the delivery time of the goods with the longest delivery time applies to the joint shipment. If the customer wishes to have certain goods delivered in advance with a shorter delivery time, he or she must order these goods separately. Delivery times are made as accurate as possible. Delays in delivery under no circumstances justify claims for damages or a right to withdraw from the contract.

(5) Peri Tiftik Naturkosmetik can only be held liable for delays in delivery and their consequences if they are caused by a grossly negligent or intentional breach of contract by Peri Tiftik Naturkosmetik  were caused. Peri Tiftik Naturkosmetik assumes no liability for all other delays in delivery and their consequences, including delays caused by the post office or third parties.
(6) Peri Tiftik Naturkosmetik guarantees that the products are undamaged at the time of shipment. The buyer must notify the transport company and Peri Tiftik Naturkosmetik in writing of any damage caused by transport within 3 days of delivery. In the event of damage, the goods must be kept and not used until the case, including packaging, has been dealt with. The defects must be noted on the delivery note upon delivery. Products damaged in transit will be replaced at Peri Tiftik Naturkosmetik's option. At the request of Peri Tiftik Naturkosmetik, the customer must immediately return the damaged products to Peri Tiftik Naturkosmetik.

(2) If force majeure (natural disasters, war, civil war, terrorist attack) makes the delivery or any other service permanently impossible, Peri Tiftik Naturkosmetik's obligation to perform is excluded. Amounts already paid will be refunded immediately by Peri Tiftik Naturkosmetik.

(3) Peri Tiftik Naturkosmetik can also refuse performance if this requires an effort that is grossly disproportionate to the customer's interest in the fulfillment of the purchase contract, taking into account the content of the purchase contract and the requirements of good faith. Amounts already paid will be refunded immediately by Peri Tiftik Naturkosmetik.

(9) Retention of title: The delivered goods remain the property of Peri Tiftik Naturkosmetik until full payment has been made. The legal process is excluded.

(10) Payment is made upon confirmation of acceptance. Payment is made by credit card or Twint.


Return & Right of Withdrawal

You can revoke this contract within 14 days without giving a reason.  

The cancellation period expires after 14 days from the day on which you, or a third party other than the carrier and designated by you, acquires physical possession of the goods. The goods must be unopened and unused. In order to exercise your right of withdrawal, you must inform us 

Peri Tiftik natural cosmetics,

Oetlingerstrasse 74, 4057 Basel, Switzerland.

Telephone number: +41792283570, 

Email address:

of your decision to withdraw from this contract by sending an unequivocal statement to . You can (but do not have to) use the attached withdrawal form for this. You can also submit the withdrawal form or any other unequivocal statement on our website electronically using our contact form [please insert link to electronic withdrawal form]. If you make use of this option, we will – without undue delay – send you an acknowledgment of receipt of this withdrawal via a durable medium (e.g. email). In order to meet the cancellation period, it is sufficient for you to send your communication regarding the exercise of your right of cancellation before the cancellation period has expired.  


Consequences of revocation

If you withdraw from this contract, we will reimburse you - without undue delay, but in any event no more than 14 days after receipt of notification of your withdrawal - for any payments already received from you, excluding delivery costs. We will issue such a refund using the same form of payment that you used for the original transaction, unless you have expressly authorized otherwise. We may withhold a refund until we have received the goods back or you have provided proof that you have sent the goods back, whichever is earlier.

The goods will be returned or handed over to

Peri Tiftik natural cosmetics, Oetlingerstrasse 74, 4057 Basel, Switzerland

Telephone number: +41792283570, 

Email address:


without undue delay, but in any case no longer than 14 days after receipt of notification of your withdrawal. The deadline is met if you send off the goods before the 14-day period has expired. You bear the direct costs of returning the goods. You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to ascertain the nature, characteristics and working order of the goods.

You can (but do not have to) use the following withdrawal form for this.


withdrawal form

(Only fill out and return this form if you wish to withdraw from the contract)


— To Peri Tiftik Naturkosmetik, telephone number: +41792283570, email address:


— I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale for the following goods (*)/for the provision of the following services

— Ordered on (*)/received on (*)


— Name of the customer


— Address of the customer


— Signature of the customer (only if this form is sent in paper form)


- Date


(*) Delete what does not apply.   


Warranty for Products

The products from peri beauty were manufactured in accordance with good manufacturing practice in accordance with ISO standard 22716.

In accordance with the statutory warranty provisions, we are liable for quality defects and/or defects in title of the products that you buy from us. Defects can only be claimed before the expiry date of the product.


Member Account:

(1) In order to access and use certain areas and features of our site, you must first register and create an account ("Member Account"). You must provide accurate and complete information when registering your member account.

(2) If a person other than yourself accesses your member account and/or your settings, they can take all actions available to you and e.g. B. Make changes to your member account. Therefore, we strongly advise you to keep your member account login details safe. Such activities are presumed to be for you and on your behalf, and you shall be solely responsible for those activities, whether or not expressly authorized by you, that occur under your member account and for all damages, expenses and losses resulting therefrom. You will be liable for activities related to your Member Account in the manner described if you have negligently enabled the use of your Member Account by failing to take reasonable care to protect your login information.

(3) You may create and access your member account through a dedicated website or through a third party platform such as Facebook (the "Social Network Account"). If you log in using a third-party platform account, you hereby give us access to certain information about you stored on your social network account.

(4) We may permanently or temporarily terminate or suspend your access to the member account without liability to you in order to protect us, our site and our services or other users, for example if you violate any provisions of these Terms or applicable law or regulations in connection with your use of the Site or your Member Account. This may be done without notice if circumstances require immediate action; in this case we will inform you as soon as possible. In addition, we reserve the right to terminate your membership account upon two months' notice by email if, for example, we discontinue our membership account program. You can stop using it and request the deletion of your member account at any time by contacting us.


Permitted Use

(1) Our services are made available to you for informational purposes and only for private, non-commercial use. When using our Services, you must comply with these Terms and all applicable laws.

(2) Except as expressly permitted by these Terms, do not: (i) use our Services in any unlawful or fraudulent manner (including to violate the rights of any third party) or for any purpose to collect personally identifiable information or impersonate other users to spend; (ii) modify or use our copyright, trademark or other proprietary rights notices or interfere with the security-related functions of our Services; (iii) use our Services in any way to manipulate or distort any content or undermine the integrity and accuracy of any content, or take any action to disrupt, damage or disrupt any part of our Services; (iv) use our Services to send, receive, upload/post, download material that does not meet our content standards; (v) use our Services to deliver, or facilitate the delivery of, any unsolicited or unauthorized advertising or promotional material; (vi) use our Services to transmit data, or upload data to our Services, that contains any virus, trojan horse, worm, time bomb, keystroke logger, spyware, adware or any other harmful program or similar computer code that could damage the operation of any computer software or hardware intended to affect; (vii) use any robot, spider, other automatic device or manual process to monitor/copy our or other sites or the content contained in our Services, or use network monitoring software to discover the architecture of our Services or usage data from extract from our Services; (viii) engage in behavior that restricts or inhibits other users from using our Services; or (ix) use our Services for any commercial purpose or in connection with any commercial activity conducted without our prior written consent. You agree to cooperate fully with us in our investigation of any activity that violates these Terms, allegedly or in fact.


Intellectual Property Rights

(1) Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials , products, services, URLs, technology, documentation, trademarks, service marks, trade names and trade dress and interactive features and all intellectual property rights therein are either owned or licensed by us (collectively, "our Intellectual Property Rights") and none of the Wording in these Terms grants you rights in relation to our intellectual property rights. Except as expressly provided herein or as required by mandatory law for use of the Services, you acquire no right, title or interest in or to our intellectual property rights. All rights not expressly granted in these Terms are expressly reserved.

(2) If the Products include digital content, such as music or videos, you are granted the rights as set out in relation to such content on the Site.


Disclaimer of Warranties for Use of the Site and Services

The Services, our intellectual property rights and all information, materials and content related thereto and made available free of charge to users are provided "as is" and without warranties of any kind, express or implied (warranties of fitness for a particular purpose). specific purpose or warranties related to the security, reliability, timeliness, accuracy and performance of our Services, etc.) except for cases of malicious non-disclosure of defects. We do not warrant that Free Services will be uninterrupted or error-free or that they will meet your requirements. Access to the Services and the Site may be suspended or restricted due to repairs, maintenance or updates. This does not affect the warranty for products that you purchase from us as set out in the “Warranty for Products” section above.


You agree to defend and hold us harmless from and against any and all actual or alleged claims, damages, costs, liabilities and expenses (including but not limited to reasonable attorneys' fees) arising out of or relating to your use of the Site and the Services in violation of these Terms, including but not limited to any use in violation of the restrictions and requirements set forth in the "Acceptable Uses" section, unless such circumstances are not your fault.


Limitation of Liability

(1) We are only liable in the event of intent, gross negligence, negligent injury to life, limb, health or slightly negligent breach of a material contractual obligation, and only in the case of paid services or the sale of products. A “Material Contractual Obligation” means an obligation, the fulfillment of which is a fundamental condition for the proper performance of the Agreement and on which you can ordinarily rely and reasonably rely. Our liability for slightly negligent breach of an essential contractual obligation is limited to the amount of a customary and foreseeable damage for this type of contract. Our liability under the Product Liability Act or in the event that we have explicitly given a guarantee remains unaffected.

(2) The above provisions apply to our contractual (including liability for futile expenses) and non-contractual liability (including liability in tort) as well as liability from transactions prior to the conclusion of a contract (culpa in contrahendo). They also apply in favor of our managing directors, executive employees or other legal representatives, employees and vicarious agents.

Links to Third Party Sites

The Services may contain links that allow you to leave the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for the contents of any linked site, any link contained in a linked site, or any changes or updates to such sites. We are not responsible for any transmissions received from any linked website. Links to third party websites are provided for informational purposes only. The fact that we have included links to other websites does not mean that we endorse their owners or their content.

Modification of the Terms and Conditions and the Services; setting

We reserve the right to change these Terms from time to time, in our sole discretion, to reflect changes in the law or additional features we may introduce or as we otherwise advance our business. Therefore, you should read these terms regularly and in any case during the checkout process when you buy products. The new terms will apply to any new order you place after the effective date of the new terms. If any ongoing Services you use are affected by the changes to the Terms, we will do so with due regard to your legitimate interests. We will inform you of such changes well in advance. You will be deemed to have accepted the changes if you do not object to these changes within two months of this notification. We will point this out to you in our notification. If you object to the changes, we have a special right of termination - without any further obligation to you - which will take effect on the effective date of the changes.

We may change the Services, stop providing the Services or one or more features of the Services offered, or limit the Services. We may terminate or suspend access to the Services ourselves, permanently or temporarily, for any reason and without any further obligation. We will give you sufficient notice in advance where practicable under the circumstances and give due consideration to your legitimate interests in taking such action.



Governing Law & Jurisdiction.

Swiss law applies to these General Terms and Conditions, namely the provisions of the Swiss Code of Obligations.  The place of jurisdiction is the provider's registered office, CH-4057 Basel


March 2022

Zahlung und Versand Anker
bottom of page